Privacy Policy

Monteros Hardwood Flooring ("we", "us", "our") respects your privacy. This policy explains what information we collect through this website, how we use it, and your rights.

Information We Collect

When you contact us via form, phone, or email, we collect:

• Your name, phone number, email address
• Your home address or service location (if you provide it for an estimate)
• Project details you choose to share

We do not collect personal information about visitors who only browse the site without contacting us. Standard server logs (IP address, browser, page visited, timestamp) may be collected for security and analytics.

How We Use Your Information

• To respond to your inquiry and schedule estimates
• To provide flooring services you request
• To follow up on completed work and warranty matters
• To send occasional service updates if you opt in

What We Don\'t Do

• We do not sell your personal information.
• We do not share your information with third parties for marketing.
• We do not contact you with marketing texts without explicit opt-in.

Third-Party Services

This site uses:

• Google Maps for embedded location maps (governed by Google\'s privacy policy)
• Form submission via Formspree or similar service (governed by their privacy policy)
• Standard analytics may be added (we will update this policy if so)

Your Rights

You may request access to, correction of, or deletion of any personal information we hold by contacting us at [email protected]. California residents have additional rights under the CCPA - contact us to exercise them.

Cookies

This site uses minimal cookies, primarily for functionality (remembering form values during a session). No advertising trackers are used.

Contact

Questions about this policy? Contact us:

Monteros Hardwood Flooring
717 W 36th St
San Bernardino, CA 92405
[email protected]
(909) 279-8225